December 01, 2010

"Find It, Fix It, Move On With Your Life"

The simple mantra behind troubleshooting and bugfixing.

One of the hardest things about solving a problem is keeping your eye on the problem while a cacophony of distraction whirls around you. People want to tell everybody it isn't their fault. You want to tell everybody that it isn't your fault. Random people will want to find out whose fault it was so that they can be seen to have blamed somebody, as if that constituted a sensible contribution to the issue. These things are luxuries few can afford while the problem remains unsolved.

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